Within

Welcome back

Sign in to your company’s console.

The company slug is the short name from your welcome email. A lost token comes from your company admin.

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Create your account

Tell us about your company. The Within team reviews each request and sends your sign-in details.

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Request received

We saved your request. Once it is approved, you receive your company slug and dashboard token to sign in.

Platform admin

Sign in to approve vendor requests and manage vendor access.

Vendor console? Sign in with a company slug

Vendor
S
AgentRepresentative
Connected

Live users

Beta

Sorted by urgency. Offer help when the moment is right.

Matches accounts by domain. Status, plan, and account owner show when that company is already here.

Select a customer

Context and activity appear here when you select a live user.

Select a customer

Interested

Open in CRM

Account

Recommendation

Trajectory

Summary

No action needed

Inferred

What happened

    Questions today

    The answer given and what they chose. Nothing here sends a message.

    Past conversations

    Only your team can read these. Nothing here sends a message.

    Activity log

    Enter to send. Shift+Enter for a new line.

    Context

    Support rules

    The answer under each rule is what the assistant tells customers who ask about these topics. Nothing here contacts anyone. A turned-on topic can attach an offer of help to the answer. Turned off, the customer still gets the answer.

    Turning rules off pauses every topic below and keeps your choices.

    Company Agent

    When nobody is available, the answer card offers a chat with the vendor assistant instead of a note.

    This is the assistant's context for every topic. It reads this after the customer chooses Talk to the assistant. Each rule below still supplies the short answer on the card. Replies beyond the saved answer need a model configured for this service.

    Topics

    Install

    Not connected yet. Install the SDK, then start the MCP server.

    Base URL

    https://app.getwith.in

    The SupportBridge URL this MCP process calls.

    Environment variables

    Set these on the host that runs the MCP server (Render Environment, or the same settings on your host). Update them when you rotate the API key or change the process name, then restart.

    SUPPORTBRIDGE_API_KEY
    SUPPORTBRIDGE_URL=https://app.getwith.in
    SUPPORTBRIDGE_SOURCE

    Prompt install

    Copy this into a coding agent such as Cursor.

    
            
    
              
            
    
          
    
          
    
            
    Install it yourself
    
            
    Install the packages, then add this to the MCP server. Requires Node.js 20 or newer.
    
            
    
              npm install @getwithin/sdk @modelcontextprotocol/sdk zod
              
    
                
              
    
            
    
            
    
            
    
              
            
    
          
    
          
    
        
    
      
    
      
    
        
    Nothing here starts a conversation.
    
        
    
          
          
        
    
        
    
          
          
        
    
        
    
      
    
      
    
        
    View only. A suggestion on this page does not offer help or contact the customer.
    
        
    
      
    
      
    
        
    
          
    
        
    
      
    
      
    
        
    
          
          
          
          
          
          
        
    
        
    
          
    My profile
    
          
    
          
    
        
    
      
    
    
    
  
    

  
    
    
    
      
    Within Admin
    
      
    
        
        
        
        
      
    
      
    
        Signed in as admin
        
      
    
    
    
    
    
      
    
      
    
        
    
          
    Vendors
    
          
    Pause vendors and manage who can sign in.
    
        
    
        
      
    
      
    
        
    
          
          
        
    
        
    
          
          
        
    
        
    
      
    
      
    
      
    
        
    
          
    
            
            
    
              
    Vendor
    
              
    
            
    
            
    
          
    
          
    
        
    
        
    
      
    
    
    
    
    
      
      
    
        
    
          
    Approve request
    
          
    
          
          
          
    Lowercase letters, numbers, and hyphens. The vendor types this to sign in.
    
          
    
          
    
            
            
          
    
        
    
        
    
          
    Delete vendor
    
          
    
          
          
          
    
          
    
          
    
            
            
          
    
        
    
        
    
          
    Vendor created
    
          
    
          
    
          
    
            
          
    
        
    
      
    
    
    
  
    

  
    
    
    
    
    
      
    Install
    
      
    Confirm the API key and process name for this MCP server.
    
      
    
        
        
    
          Base URL
          
    https://app.getwith.in
    
        
    
        
      
    
      
    Set SUPPORTBRIDGE_API_KEY, SUPPORTBRIDGE_URL, and SUPPORTBRIDGE_SOURCE on the host that runs the MCP server.
    
      
    
        
      
    
    
    
  
    
  
    
    
    
    
      
    Delete user data